Returns and Exchanges

At Bysabinak, we understand that sometimes a product may not meet your expectations or fit perfectly. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return the item within 14 days.
(we must receive the package within this time frame in order to process your refund)
We can not accept returns after this period.

We accept returns for any reason, whether it's a sizing issue, a change of mind, or if the product doesn't meet your expectations.

To initiate a return, simply contact our customer service team by email by.sabinak@gmail.com with your order number and the reason for the return. They will guide you through the process and provide you with a return authorization number.

Once you have received the return authorization number, carefully package the item in its original condition and include any accessories or tags that came with it. Make sure to include the return authorization number on the package or order number. 

Refunds will processed within 10 business days of receiving the returned item/items. Please note that the original shipping charges are non-refundable, and you will be responsible for the return shipping costs.

We are currently not doing exchanges. 

Once your return is received and inspected, we will send you an email notification to confirm the refund. Refunds will be issued to the original payment method used for the purchase.

Please keep in mind that certain items are not eligible for return due to hygiene reasons, such as underwear, swimwear, and earrings. Additionally, any items that have been worn, washed, smelling of perfume/washing powder or damaged will not be accepted for return. Sale items are final and non-refundable.

If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact our customer service team. We are here to ensure your shopping experience with Bysabinak is enjoyable and stress-free.

Cancellations

Unfortunately we are unable to cancel orders once placed. However once received your order, you can return for a refund.